Privacy Policy

Crab(“Company” or “We”) recognizes the importance of privacy and the importance of maintaining the confidentiality of information. In this Data Protection Guidelines We explain what data We collect from Users, why do We collect them, how do We use them, and with whom We can share them. The Data Protection Guidelines also explains what rights you have as a data subject, and how you can use them.

This Data Protection Guidelines applies to any data processing made by the Company in connection with the use of Our Services and is an integral part of the TERMS& CONDITIONS of Crab.

"We", "Company", "Us", "Our", "For Us" means the company Crab Technologies, registered in accordance with the legislation of India.

TERMS USED IN THIS DATA PROTECTION GUIDELINES
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Website: Website at this address: www.crab.global

Personal Data: any Personal information that allows a third party to identify an individual (data subject) directly or indirectly. Some of this information will identify the individual directly, for example, if the name and e-mail address are specified. It is also possible to identify an individual indirectly by references to the information in which the name is not specified, for example, if the title of position and the employer are indicated, or using a different identifier, such as an IP address.

Special categories of Personal Data: are so-called "sensitive" personal data that can harm a data subject at work, in an educational institution, in the environment, or may lead to discrimination in society. For example, they are personal data that contain information about race, political or religious beliefs, membership in trade unions, health status, sex and gender, biometric or genetic data. The individual subject to the identification is an individual that can be identified, directly or indirectly, in particular by reference to a specific identifier (name, surname, document number or other identifier) or by analyzing several elements of the physical, genetic, psychological, economic, cultural or other identity data of the individual.

Data controller: An individual or a legal entity that determines the purposes and means of processing Personal Data and bears the primary responsibility for its processing. For example, the Company is a data controller when it processes your Personal Data for the purposes specified in this Data Protection Guidelines. Each data controller (to which the GDPR or similar legal regime applies) must have a Data Protection Guidelines, such as this, where you can find out how your Personal Data are processed.

Data processor: An individual or legal entity who acts under the instructions of the data controller and helps to achieve the goals defined by the data controller. In other words, the data processor processes the data under the order of the controller. For example, the Company, as a data controller, uses many third-party services and passes on to them certain areas of activity that it does not perform independently for various reasons.

Other terms indicated in the text with capital letters and are not defined by this document are used in the meaning described in TERMS & CONDITIONS of Crab.

THIS POLICY IS TO HELP USERS TO UNDERSTAND:
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• WHAT KIND OF USER`S PERSONAL DATA ARE COLLECTED BY THE COMPANY.
• USE OF PERSONAL DATA
• DISCLOSURE OF PERSONAL DATA
• THE PERIOD OF STORAGE OF PERSONAL DATA BY THE COMPANY
• STORAGE AND SECURITY OFINFORMATION
• RIGHTS OF THE USER IN RESPECT OF PERSONAL DATA
• USER’S OBLIGATIONS TO KEEP ACCESS RIGHTS
• METHOD OF COMMUNICATION
• CHANGES TO THE DATA PROTECTION GUIDELINE

1. WHAT KIND OF USER`S PERSONAL DATA ARE COLLECTED BY THECOMPANY.
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Depending on the purpose, the Company can process:

Information about the User's account and profile:
The Company collects information about the User when the User registers for the account, creates or changes its profile, sets preferences. The information collected may include, but is not limited to, such Personal data as name and surname.
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Contact information of the User:
The Company collects the contact data of the User. Information may include, but is not limited to, data such as e-mail, telephone number and / or other contact information. These data are collected by the Company for operative communication when it is necessary to perform the services as soon as possible and with the highest quality.
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Information about the Parties for automatically generating Contract:
The Company collects information, concerning Contractual Parties, that automatically generate Contract on the specific terms and conditions agreed toby the Users. The collected information may include, but is not limited to, such Personal data as name and surname, position of authorized person to conclude the Contract.

User Settings:
The Company collects, saves and maintains the settings that the User installs on the Website, to be able to apply the same settings when the User visits the Website again for Web usability.

User's activity on the Website:
When a User uses a Website, the Company, with the help of third-party analytics services, keeps track of what a User does on it, and uses it to improve theservice. For example, the Company tracks which pages a User visits, what a User clicks or where a User’s cursor is located, and on the basis of this, the Company analyzes whether some functions on the Website need improvement.

Information about the device and connection of the User:
The Company collects information about the User's computer, phone, tablet or other devices that it uses to access the Website. This device information includes information about the User's operating system, the type of the browser (User Agent), the IP address. The Company collects and stores the IP-address, including, to grant and restrict access to the Website.
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Cookies and other tracking technologies:
The Company and Our partners, such as advertising and analytics partners, use cookies and other tracking technologies to provide functionality and to recognize the User through various services and devices. For more information, see the Cookies Policy, which provides information on how to control or exclude these cookies and tracking technologies.
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The information We receive from other sources:
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The Company can receive information about the User from other users, from third-party services, from Our related companies and from Our business partners.
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Billing Information:
The Company collects certain payment information when you register for certain paid services. For example, you can provide payment information, such as payment card data, which the Company collects through payment services in the enhanced security mode.

Information that the Company does not collect or process:
The Company does not collect or process Special categories of Personal Data or any ‘sensitive data’.
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The Company provides services for legal entities and such Users shall be not data subjects. However, as part of such data personal information may be provided to us (e.g. personal information relating to any of our corporate clients' or prospective clients' officers or personnel, any opponent or vendor or purchaser or personal information relating to their legal advisors or personnel, as relevant or similar).

2. USE OF PERSONAL DATA

‍To provide its services, the Companymay use information that the Company collects for the following purposes:

• confirmation of the identity of the User;
• processing registration as a User, providing the User with an ID for logging onto the Website and maintaining and managing the registration of the User;
• to provide the Company with Services to Users e.g., the Company can provide such services as receiving and processing of User’s correspondence, publication of data of an application for the carriage of goods in the public service, preparation of the Contract on the carriage of goods
• providing users with customer service, providing answers to questions, feedback, demands and claims;
• ensuring interaction between buyers and sellers on the Website, processing of transactions and payments, evaluation of requests and provision of delivery services;
• assessment of the security of the profile and risks of User transactions, detection and prevention of fraud and other security threats;
• personalization of the Company's communication with Users on the basis of the collected information when the User uses the Website, collected information about the equipment used by the User, conducting research and statistical analysis to improve the content and appearance of the Website, and to improve the offer of Our Services;
• definition, development and promotion of products and services that in Our opinion will be of value to Users, including for different browsers and devices, in accordance with applicable law. Cookies and other similar technologies can be used to show users Ads based on the interests of the User (see Notification of Cookies and Tracking).
• tailoring experience on our Website and providing content that is relevant to the User’s interests and geographic region;
• sending commercial communications, in accordance with your communication preferences, such as providing the User with information about Products and Services, features, surveys, newsletters, offers, promotions, contests, and events about us and our partners; and sending other news or information about us and our partners;
• if the User gives consent, the Company may use information about you for a specific purpose not specified above. For example, the Company may publish reviews with your permission.

The Company may use the User's Personal Data also for other purposes that do not relate to the purposes communicated to you (for example, archiving in the public interest, scientific and / or historical research, statistical research) in cases where it is permissible in accordance with the applicable legislation in the sphere of Data protection.

Our policy towards children

The Website is not directed to individuals under 18. The Company does not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information. If you become aware that a child has provided us with personal information, please contact our support services.
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3. DISCLOSURE OF PERSONAL DATA
Communication between partners
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The Company works with a network of partners who provide other services for the convenience of using the Website. The Company can receive information about the User and his actions from the partners of the Company.

Sending information to the partners
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The Company may disclose or transfer (whether inside or outside the legal entity of the Crab monitoring entity) Personal User data to the Company's partners and service providers, hired by the Company to assist in the provision of services to Users or who otherwise perform the processing of Personal Data for the purposes set forth in this Data Protection Guidelines or notified to Users in the process of collecting their Personal Data. Such partners or service providers can be, for example:
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• our business partners;
• marketing platforms, such as Google, service providers for analyzing User behavior, inorder to select the content that the User sees when visiting a Website;
• providers of payment services to ensure payment for transactions. The activities of payment service providers may be governed by their own privacy policies, and not by this Data Protection Guidelines;
• shippers, charterers, vessel owners/ operators, receivers, exporters, importers, traders, producers, brokers, forwarders, agents, logistics companies, ports, shipping companies, surveyors, carriers, banks, financial services companies, underwriters, insurance companies and consultants
• providers of cloud programming services to provide cloud storage services;

Such service providers are required to comply with the Company's data privacy and security requirements and are entitled to use the User's Personal Data only for the purposes specified above, but not for their own personal purposes.

In the event that the Company deems it necessary to comply with applicable law or to implement, establish or protect Our legal rights or to protect the fundamental interests of the User or the fundamental interests of any other person, the Company may also disclose or transfer Personal User`s Data to Our law enforcement agencies , insurers, the state and regulatory authorities, as Well as to other organizations or otherwise, in the amount permitted or required in accordance and with the applicable law.

Exchange with affiliated companies. The company can exchange information that it collects with its subsidiaries and, in some cases, with potential affiliates. Affiliated companies are companies that are owned or operated by the Company. This privacy policy extends to information that We share in such circumstances.

4. THE PERIOD OF STORAGE OF PERSONAL DATA BY THE COMPANYThe Company can store information that it collects and receives on its Website for as long as it takes to fulfill the above goals, but not more than 5 years

How long the Company saves information depends on the type of information. After that, the Company either deletes or anonymizes information about the User. The account information is stored as long as the Account is active and for a reasonable period, after that, if the User decides to reactivate it.

The Company also retains some of the information about the User as necessary to comply with the Company's legal obligations, resolve disputes, enforce agreements, support business operations and continue to develop and improve the Company's Services. In cases where the Company maintains information to improve and develop the Website, the Company takes steps to eliminate information that directly identifies the User or anonymizes such information.
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Managed accounts. If the Services are provided to the User through the organization (for example, the employer), the Company saves the information as long as it is required by the administrator of your account.

5. STORAGE AND SECURITY OF INFORMATION
The Company uses the cloud services of Google Cloud to host the information it collects, and uses technical measures to secure your data.

6. RIGHTS OF THE USER IN RESPECT OF PERSONAL DATA

‍The User has certain rights in respect of his Personal Data. A brief overview of these rights is listed below.
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• The right to receive confirmation as to whether or not your Personal Data is being processed, and access your stored personal information together with supplementary information (where permitted by applicable law);
• The right to access, correct, update or request the removal of Personal Data.
• The right to object to the processing of your Personal Data when it is based on your legitimate interests, and individually the right to refuse direct marketing.
• The right to apply to the Company, in some cases, with the requirement to limit the processing of your Personal Data or the requirement of their transfer.
• The right to refuse marketing materials sent by the Company at any time.
• In the event that the Company has collected and processed your Personal Data with your consent, you have the right to withdraw your consent at any time. The refusal will not affect the legality of the processing of data that was made before your refusal, nor the legality of processing data that was carried out on other legal grounds, other than consent.
• The right to file a complaint with the authorized government agency that oversees Data protection, the collection and use of your Personal Data. For more information, please contact the local authorized authorities that oversee Data protection.

Please note that the aforementioned rights are not absolute and may be subject to our own legitimate interests and regulatory requirement. You have the right to lodge a complaint with the concerned supervisory authority under the applicable law. We respond to all requests received from individuals who wish to exercise their rights in accordance with applicable Data protection legislation.
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In the event that you become aware of changes or inaccuracies in the information about you, you must inform Us of such changes in order to update and correct Our records.
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7. USER’S OBLIGATIONS TO KEEP ACCESS RIGHTS
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You agree to:
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• Provide us with your true, accurate, current and complete information about yourself;
• Promptly update, maintain your information to keep it true, correct, accurate and complete;
• The Company will have the sole and absolute discretion to suspend and/terminate your account and/or refuse any services (or any portion thereof) in the event, we suspect or have the reasons to believe that the information so provided by you is false, inaccurate, untrue, belated, incomplete;
• You are solely responsible for security and confidentiality of your username and password and shall be solely responsible for any and all activities that occur under your account. In the event, it comes within our knowledge that you have provided access to any person or passed on security information, you shall do at your own and consequences and the Company shall not be liable for any damages and/or loss suffered by you.

8. METHOD OF COMMUNICATION
In case of any questions or complaints related to the Our use of your Personal data and this Data Protection Guidelines appear, or you wish to use any of the abovementioned rights, please contact Us at hello@crab.global.

For any questions regarding privacy and Data protection, you can contact Us at hello@crab.global.

If you do not agree with any changes to this Data Protection Guidelines, you need to stop using the Website and deactivate your account.

9. CHANGES TO THE DATA PROTECTION GUIDELINEWe may change this Data Protection Guidelines. The Company publishes any changes to the Data Protection Guidelines on this page, and if the changes are significant, the Company will provide more detectable notice to Users, for example, will send an email notification. The Company will retain previous versions of this Data Protection Guidelines in the archive for your review.